Community Dispute Resolution Center

The Community Dispute Resolution Center (CDRC), is a program of the Center for Dispute Settlement (CDS) in collaboration with George Washington University Law School. CDRC is designed to provide FREE mediation, conciliation and facilitation for businesses, lower and middle income families, and individuals residing in the District of Columbia.

Mediation and conciliation enable organizations within the District of Columbia to help clients resolve their differences amicably without rupturing long-lasting relationships and allow individuals to resolve their differences without resorting to violence.

CDRC Mediation Programs


Community Misdemeanor Mediation Service (CMMS)

The Community Misdemeanor Mediation Service is a partnership between The Office of the United States Attorney for the District of Columbia and the Community Dispute Resolution Center of Washington, D.C. to divert both pre-arrest and post-arrest misdemeanor cases to mediation. Cases that can be referred to mediation involve charges such as:

  • Shoplifting
  • Simple Assault
  • Threats
  • Unlawful Entry
  • Destruction of Property

CMMS mediations are conducted by volunteer mediators who are practicing alternative dispute resolution professionals within the D.C. Metropolitan area. Mediations are held at the Misdemeanor Section of the United States Attorney’s Office of the District of Columbia (555 4th Street, NW, 1st Floor).

If you are interested in referring a dispute to mediation, please contact one of the Community Outreach Specialist assigned to each police station in the District of Columbia: http://www.usdoj.gov/usao/dc/outreach/cos.html or you may contact: CDRC Program Manager, Caitlin Connelly (cconnelly@cdsusa.org) at (202) 265-9572 for further information.


CMMS participants have stated:
Was very helpful and positive..it should be used more often.” -Complainant

I was pleased that the mediation was available as an option. I felt comfortable with the mediators. They were extra careful in making me aware of the impartiality of the process.” -Defendant


Office of Police Complaints (OPC)

The Community Dispute Resolution Center (CDRC) and the Office of Police Complaints (OPC) formed a partnership to mediate citizen complaints against the D.C. Metropolitan Police Department. Mediation cases involve issues such as:

  • Inappropriate Language or Conduct
  • Harassment
  • Excessive or Unnecessary Use of Force
  • Discrimination
  • Abuse of Authority

All OPC mediations are conducted by volunteer mediators with two years of mediation experience and who are approved by the Office of Police Complaints Board.

Mediations are held at the Office of Police Complaints, 1400 I Street, NW, Suite 700, Washington, D.C.

For more information regarding the OPC Mediation Program, please contact: CDRC Program Manager, Caitlin Connelly (cconnelly@cdsusa.org) at (202) 265-9572.

To file a complaint against a D.C. Metropolitan Police Officer, please contact the Office of Police Complaints at (202) 727-3838 or visit their website at: http://www.policecomplaints.dc.gov

OPC participants have stated:

I think it’s a wonderful process to have for the citizen and police officers. People don’t understand one another’s lifestyles and jobs, so to have this type of program is a good thing. Continue on with the outstanding job of having a program like this.” -District of Columbia Citizen

The mediation process went very well. I thought that it would be more hostile, however everyone was professional.” -MPD Officer




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